Return or exchange any defective merchandise by mail to the address below: (Except Furniture)
Receiver: May Wu 658785
Address: 2231C, Fortune Drive, San Jose, CA, 95131 U.S.A
．Returns made within 7 days of the order shipment date will be issued a full refund to the original form of payment.
．Returns made after 7 days to 30 days of the order shipment date will be refunded via an emailed e-merchandise credit.
Shipping fees are the responsibility of the customer.
How do I return furniture?
You may return your furniture purchase for a full refund within 7 days from your purchase date.
．Furniture shipped within the continental US returned within 7 days of delivery will receive a refund of the purchase price on the
original form of payment.
．Furniture returns after 7 days to 30 days will be refunded via a merchandise credit valid on www.pinwoo.net.
．Contact for funiture rereturn.
*Unfortunately, we cannot refund shipping charges and taxes will be credited in accordance with state laws.
Furniture returns must be protected during transit so that they arrive back to us in brand new condition.
Shipping fees might be responsible to customers.
Made-to-order, customizable furniture and products cannot be cancelled, exchanged or returned.
What if my product is damaged or defective?
If you receive a damaged or defective item, please contact us with pics and description, we will help you exchange or deliver a new one to you.
Receiver: May Wu 658785
Address: 2231C, Fortune Drive, San Jose, CA, 95131 U.S.A
．Returns made within 7 days of the order shipment date will be issued a full refund to the original form of payment.
．Returns made after 7 days to 30 days of the order shipment date will be refunded via an emailed e-merchandise credit.
Shipping fees are the responsibility of the customer.
How do I return furniture?
You may return your furniture purchase for a full refund within 7 days from your purchase date.
．Furniture shipped within the continental US returned within 7 days of delivery will receive a refund of the purchase price on the
original form of payment.
．Furniture returns after 7 days to 30 days will be refunded via a merchandise credit valid on www.pinwoo.net.
．Contact for funiture rereturn.
*Unfortunately, we cannot refund shipping charges and taxes will be credited in accordance with state laws.
Furniture returns must be protected during transit so that they arrive back to us in brand new condition.
Shipping fees might be responsible to customers.
Made-to-order, customizable furniture and products cannot be cancelled, exchanged or returned.
What if my product is damaged or defective?
If you receive a damaged or defective item, please contact us with pics and description, we will help you exchange or deliver a new one to you.
